Customer reviews are important for growing businesses. They tell you and your customers about the quality level and service standard you provide. You will encounter both positive and negative feedback from your customers. On the other hand, customer reviews are also vital for your local SEO strategy. Omaha SEO experts can help you with local citation and SEO strategy to rank on the top of Google listing. On Google business listing, customers are more likely to search and leave reviews based on their experience.
According to customer surveys, 93% of the customers say that online customer reviews are likely to impact their purchase decision, and 78% of customers say that they believe online reviews and personal recommendations from previous customers about any business. However, 90% of the customers read online reviews before visiting any business physical location.
The above figures show that how important and crucial customer reviews are. For businesses and companies, the best digital marketing agency in Omaha can create and execute an online reputation management strategy to collect maximum customer reviews online.
So how will you collect customer reviews online? What are the best online reviews collecting platforms? Digital marketing specialist in Omaha has gathered an amazing list of 10 platforms that can help you collect reviews online.
One of the strict and best platforms online to collect reviews, the Trust pilot system makes sure that all the reviews are genuine. The website is super user-friendly and easy to use. If you are running any type of business and want to collect 100% real and authentic reviews, you can select business suite signup for companies on Trust pilot.
The dashboard allows you to create a basic business listing with logo and other company basic details. You can send invite links to your customers and can send an invite in bulk as well.
You can check the trust pilot website for more details. They offer both free and paid plans for businesses.
2. Site Jabber:
Site Jabber is one of the famous websites where thousands of customers write about their experiences. This website offers a simple dashboard for the customers so that they can write about their purchase experience easy. It also offers a separate business suit or business dashboard for brands to invite their customers. Go to site jabber website and check their paid and free plans and services.
3. Angie’s List:
Angie’s List is an amazing website for local businesses to collect reviews. For local listing optimization, people use Angie’s list and collect reviews from their customers. You can choose free membership and paid plans as well. To beat up the competition, Angie’s List offers a free plan for brands. It also offers conflict resolution between customers and businesses.
4. Better Business Bureau:
BBB is a well-known customer reviews website. Better Business Bureau is a consumer advocacy platform where you can check the ratings and past customers’ experiences. It also helps customers and businesses resolve conflicts and complaints.
You can enlist your business for free with a complete verification from the BBB team. If you want to have your listing on BBB for a longer period, you have to adhere to the policies of the BBB code of conduct. Check the BBB website for more information.
5. Bing Places:
Bing Places lets you add your company details and business listing so that customers can search and check your reviews. It is also a search engine that helps local businesses. Bing controls sizeable traffic; your business will get few clicks from Bing too. Don’t forget to optimize your business listing according to Bing.
If you are having trouble with optimizing your business listing on Google or Bing Places, a digital marketing strategist in Omaha can help you out with this.
With over 2.7 billion monthly active users, Facebook is one of the best and top social media platforms. With a Facebook page, you can get millions of customers across the globe. Facebook offers a wide variety and unique functionalities for Business pages and brands. If you are looking for 100% regular and genuine reviews, you should collect reviews on your Facebook business page.
If you have the budget, you can also promote your products or services on Facebook using paid media marketing ads. Choose a social media marketing agency in Omaha to create high-quality custom ads for your business and grow your market share in no time.
7. Reseller Ratings:
Reseller Ratings offers paid and free business listing options to its customers. It helps customers select the best companies in the local area by showing reviews. Customers need to enter the invoice number while writing a genuine review on Reseller Rating.
8. Merchant Circle:
Using basic directory as Manta and Yelp, Merchant circle offers a customer reviews platform for thousands of businesses. It shows multiple ads on site which can make someone’s experience a little bit sour but claiming your business listing won’t hurt you. It will help your business to get more customers’ trust and authenticity.
Foursquare offers customers check-in buildings, landmarks, and the brand’s physical locations. It also helps businesses get customer reviews online. Foursquare is helping more than 75 million users and still growing numbers to choose the best companies.
G2 is the leading platform to collect reviews for online software. Skype, Zoom, Messenger, and many other online software and applications are being reviews by the users. Companies check the efficiency of the apps or software based on the ratings.
Glassdoor is ranked as the top in the list of collecting reviews for employers. It has 30 million users and 10 million reviews collectively with reviews of 540,000 companies.
Yelp site is a focused customer review website with thousands of businesses in the USA. It focuses on restaurants and allows people to write a review about the restaurants people visited.
List your business on Yelp. It will help you increase your brand’s authenticity by collecting original reviews from real customers. If you are a customer, you must look into the Yelp directory before visiting or planning any dinner with your family or friends. Yelp will help you out with decision-making.
Yelp lets you claim your business listing and a reviewer from the team reviews your listing before it goes live.
If you are not sure about listing your business on multiple review collecting platforms, let the digital marketing agency in Omaha NE helps you in listing your business throughout the internet. The more customer reviews you collect online, the more potential customers will likely buy your service or product online.